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Knowing more helps, a lot.

Want to learn more about how to resolve a debt? Good! Here you will find various tips and tricks, articles and insights.

Why did I receive a letter from Hoist Finance?

If you have received a letter from us it means that Hoist Finance has acquired your debt from your bank or financial institution. As the buyer of the original debt, Hoist Finance represents to date its current creditor in line with the provisions of the Civil Code and the TUF and usual market practices. We offer you the possibility to regularize your situation. Our approach is to help you meet your commitments by defining a realistic repayment plan with you, based on your needs. Our solution is simple and designed to solve your exposure together - one step at a time. Call Hoist Finance at the number indicated in the communication you received, or on 06 399 501.

How can I make a payment?

Contact one of our agents on 06 399 501 to arrange a return plan or receive support.

I would like to repay my debt, how can I do that?

Don't worry! Hoist Finance helps you develop a personalized return plan that suits your needs.

What debt?

I believe I have already paid/I am not the recipient of this letter. Write to us at informazioni@hoistfinance.com

What happens if I don't pay?

We suggest you do not ignore Hoist Finance's payment request: insolvency could result in bad payers being listed with implications for your financial capacity, as well as an increase in the initial amount owed and possible legal action.

I've already paid my bank/finance and yet I received a reminder… do I still have to do something?

Yes, we invite you to recover the payment receipts or the issued release and contact us on 06 399 501 so that we can carry out the necessary checks.

I would need to suspend or change my return plan. What can I do?

Hoist Finance wants to help you deliver on your commitments. If your financial situation has changed and you are having difficulty fulfilling your commitments, before you fail to reach an agreement, contact your relevant manager or 06 399 501 so that we can jointly identify a new solution.

I need to contact Hoist Finance for information on my location. When and how can I contact you?

For any questions regarding your position or payment, please contact our operators on 06 399 501. Our offices are open from Monday to Friday from 8:30 am to 7:00 pm.

Get in touch

Give us a call or send us an email. Don’t worry, we’re here to help. Hoist’s support can help you with everything from setting up your first payment to understanding your debt.