A little knowledge goes a long way.

Want to learn more about how to avoid debt? Super! Here you’ll find a number of tips and tricks, articles and insights on just that.

Answers from the Hoist Team

  • How can I pay?

    Hoist Finance accepts direct debit and card payment plans on this site. Please contact one of our agents on 06 399 501 to set up a payment plan with another payment method.

  • I want to arrange to pay my account, but I have no idea what I can afford.

    Dont worry! Hoist Finance can help you work out an affordable repayment plan that will suit your individual circumstances.

  • Which information do I need to have to make an online payment?

    Registering for online access is simple and fast. You will need your Hoist Finance reference number, which can be found on the recent correspondence we have sent to you, and your fiscal code.

  • I can't make online payments

    If you could not connect, please contact us on 06 399 501 and we will look together on how to solve the problem.

  • What Debt?

    I believe I have already paid. /This letter was not aimed for me.

    Please contact us at informazioni@hoistfinance.com

  • What happens if I don't pay ?

    What does it happen if I do not pay? We encourage you not to ignore Hoist Finance's request for payment: insSupportolvency could result in you being placed on the bad debt list with implications for your financial standing as well as an increase in the initial amount due and possible legal action.

  • I have already paid the amount due to my bank/credit company but I have received a reminder...do I still have to do something?

    Yes, we suggest that you get your payment receipts or the consent form and contact us on 06 399 501 so that we can check.

  • What methods of payment can I use from this portal?

    You can pay by credit card or prepaid card. To proceed, you need to enter your identification code and your fiscal code.

  • Why did I receive a letter from Hoist Finance, even though I have no connection with the company?

    If you have received a letter from us, this means that Hoist Finance has acquired yuour debt by a bank or finance company. Now Hoist Finance is your current creditor in compliance with the rules of the Civil Code and the TUF and usual market practices. We provide you with the opportunity to solve your situation. Our approach is to help you meet your commitments by defining a realistic repayment plan with you, based on your needs. Our solution is simple and designed to sort out your debt - one step at a time. Call Hoist Finance at the number you find in the letter we sent or at 06 399 501.

  • Where do I find my ID number?

    Where do I find my ID number? You can find out your ID number by contacting Hoist Finance on 06 399 501.

  • Is the online payment safe ?

    Is the online payment safe? All payments made on our Self Service portal are secure. For further information you can contact us at any time at 06 399 501.

  • Do I have to pay the full amount immediately from this website or can I defer it over time?

    We want to help you honour your debt. Therefore, if you are not in a position to pay the full amount or to use another method of payment, we will help you manage a payment plan in line with your needs. In order to find the best solution for you, we invite you to contact one of our agents at the number listed in the letter you received or at 06 399 501

  • I need to suspend or modify my repayment plan. What can I do?

    Hoist Finance wants to help you keep your commitments. If your financial situation has changed and you are experiencing unforeseen difficulties, before breaking the agreement please contact your agent or call 06 399 501 so that we can find a new solution together.

  • I need to contact Hoist Finance for information about my situation. When and how can I contact you ?

     If you have any questions regarding your situation or your payment, please contact our agents on 06 399 501. Our offices are open from Monday to Friday from 8:30 to 19:00.

Get in touch

Give us a call or send us an email. Don’t worry, we’re here to help. Hoist’s support can help you with everything from setting up your first payment to understanding your debt.